1. General information
- Business name
- Sky2Stay Transfer
- Activity
- Private transport and tourist transfers
- Location
- Dominican Republic
- soporte@sky2staytransfer.com
- Phone / WhatsApp
- +1 (829) 747 7779
2. Privacy policy
Sky2Stay Transfer values your privacy. We protect the personal information you give us through this website.
2.1 Information we collect
- Full name
- Email address
- Phone number
- Pickup location (hotel, airport or another point)
- Date and time of the service
- Number of passengers
- Booking details
2.2 How we use it
- Manage and confirm bookings
- Coordinate transport
- Provide customer support
- Send notices about your service
- Improve this website
2.3 Data protection
We apply security measures to protect personal information against unauthorized access, loss or alteration.
2.4 Who we share it with
- Payment providers, when they are needed
- Services required to operate the booking
- Authorities, when the law requires it
2.5 Your rights
- Ask for a copy of your data
- Ask us to correct or delete it
- Stop receiving messages from us
3. Terms and conditions
- Use this website lawfully and give us information that is true
- Bookings are subject to availability
- We confirm bookings by WhatsApp or email
- Prices are subject to change
4. Cancellation and refund policy
- Free cancellation with at least 24 hours notice
- Later cancellations may be non-refundable
No-show and delays
- Arrivals: we wait up to 2 hours from the moment the flight lands
- Departures: 10 minutes of grace, then a USD 10 late fee
- If there is no contact within 25 minutes, we treat it as a no-show
- In both cases there is no right to a refund
Changes are subject to availability. Please tell us in advance.
5. Disclaimer
Sky2Stay Transfer is not liable for:
- Incorrect information given by the customer
- Events outside our control (traffic, weather, authorities)
- Loss of personal belongings during the service
7. Customer support policy
- +1 (829) 747 7779
- soporte@sky2staytransfer.com
- Support
- 24/7. Immediate on WhatsApp, within 1 hour by email
We help with bookings, confirmations, changes, service information and general support.
8. Where we operate
- Airports
- Hotels
- Tourist areas